Privacy Policy

1. General Information

This Privacy Policy explains how FixPro collects, uses, and protects personal data of users of the FixPro website and mobile application.

2. Data We Collect

We may collect information that you provide voluntarily when using the website or mobile application, including:

• Phone number
• Email address or account login method
• Country, city, and service area
• Appliance repair categories you select
• Technical information needed to operate and improve the service

3. How We Use Data

We use personal data to:

• Create and manage technician accounts
• Configure the country, city, and repair categories selected by the technician
• Provide repair lead information and service notifications
• Communicate with users about the platform and support requests
• Improve reliability, safety, and user experience

4. Sharing Data

We do not sell personal data. We may share data only when it is necessary to provide the service, process accepted repair leads, support users, comply with legal obligations, or protect the platform from misuse.

5. Data Protection

We use technical and organizational measures intended to protect personal data from unauthorized access, alteration, disclosure, or destruction. No online service can guarantee absolute security, but we work to keep the platform reliable and protected.

6. Your Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or incomplete data
• Request deletion of your data where legally applicable
• Withdraw consent where processing is based on consent
• Contact us with privacy-related questions or complaints

7. Contact

For privacy questions, contact us at contact@fixapp.pro.